Terms of Service

Terms and conditions for using our services

Legal Information

Terms of Service

Last updated: March 2024

Acceptance of Terms

By booking a service, purchasing products, or visiting our website you agree to these Terms of Service. If you are booking on behalf of another person, you confirm that you have authority to share their information.

Health Information & Disclosure

You agree to provide accurate health history, medication lists, allergies, and pregnancy/breastfeeding status. This allows us to assess suitability and maintain Alberta LPN standards of care.

Deposits, Payments & Cancellations

All services are by appointment. A non-refundable deposit may be required to secure longer treatment blocks and is applied to your final invoice. We kindly request 48 hours' notice to reschedule or cancel. Late cancellations or missed appointments may forfeit the deposit or incur a $75 fee.

Treatment Space Requirements

All treatments are conducted at our professional Calgary studio, which maintains hospital-grade sterilization and infection control standards. We reserve the right to reschedule appointments if conditions compromise safety or health protocols.

Products & Guarantees

Results vary based on individual health factors and adherence to protocols. We do not guarantee specific outcomes. Product sales are final due to medical-grade hygiene requirements unless defective or otherwise required by consumer law.

Intellectual Property

All website content, treatment protocols, and educational materials are owned by Manna Health Incorporated. Written permission is required to reproduce or share these materials.

Limitation of Liability

To the fullest extent permitted by law, Manna Health Incorporated, its employees, and contractors are not liable for indirect or consequential damages arising from services provided. Remedies are limited to the amount paid for the service or product in question.

Governing Law

These terms are governed by the laws of Alberta, Canada. Any disputes will be handled within the province of Alberta.

Contact

Questions about these terms? Email info@mannahealth.ca or call (250) 423-1400. We log every inquiry and respond within two business days.

Policy Feedback

Fair Policies, Happy Clients

Why clients appreciate transparent terms and flexible policies

SK

Samantha K.

The cancellation policy is reasonable. I rescheduled twice without stress or penalty.

PL

Patricia L.

Everything is spelled out clearly—no hidden fees or surprise charges.

LB

Laura B.

The payment terms are flexible and fair. I could split my treatment series without financial stress.

LM

Lillian M.

The terms of service are written in plain English. I understood my rights and responsibilities without needing a lawyer.

TW

Theresa W.

I appreciate the transparency about what is covered in each package. No surprises - just honest business practices.

ES

Eleanor S.

The refund policy is fair and clearly explained. I felt protected making a larger investment in treatment series.

CP

Constance P.

The 24-hour cancellation notice is reasonable for both parties. It respects everyone's time and schedule.

BK

Beatrice K.

I had questions about the liability terms and received clear answers immediately. The policies are designed to protect both of us.

FR

Florence R.

The payment options accommodate different budgets. I appreciate the flexibility without penalty fees or interest charges.

HL

Harriet L.

The terms were explained during consultation and again in writing. I never felt pressured or confused about commitments.

Questions About Our Terms?

We're Happy to Clarify

If you have any questions about our terms of service or need further information, our team is ready to help.

Contact UsBook Consultation

Transparent terms • Clear policies • Your rights protected

Plain-language breakdown of the fine print

Terms & Policies FAQs

We keep our agreements concise so you always know how deposits, cancellations, and responsibilities work.